QualiTaTi vs Listen Labs: research workflow and costs

QualiTaTi: Universities and research firms seeking self-serve text or voice interviews and researcher-controlled coding. Listen Labs: Study design, participant recruitment, and AI-moderated interviewing.

Updated: 2026-09-24

Published by QualiTaTi, one of the vendors compared. This is a dated review of public product documentation, not independent testing. Vendor descriptions are advertised capabilities; missing information is not evidence that a feature is absent.

At a glance

Choose by study workflow, evidence access, and total cost. There is no universal winner. Listen Labs: Interview-linked deliverables, presentations, and search across past studies and reports.

Qualitati is best for

Universities and research firms seeking self-serve text or voice interviews and researcher-controlled coding.

Listen Labs is best for

Study design, participant recruitment, and AI-moderated interviewing.

Qualitati vs Listen Labs: feature-by-feature

Feature	Qualitati	Listen Labs
Interview workflow Checked: 2026-09-24 QualiTaTi Listen Labs	AI-moderated text and voice interviews; conversational surveys. This comparison does not establish equivalent video fieldwork or panel access.	Study design, participant recruitment, and AI-moderated interviewing.
Analysis and reuse Checked: 2026-09-24 qualitati.com/academy/qualitative-data-analysis Listen Labs	Manual and AI-assisted coding, codebook management, source-linked coding references, and exports in the QDA Workspace.	Interview-linked deliverables, presentations, and search across past studies and reports.
Study budget Checked: 2026-09-24 qualitati.com/pricing Listen Labs	Global pricing: 30 free credits each month, non-cumulative. Team: €99/month or €990/year, up to 15 seats and 9,000 shared monthly credits.	Confirm the current plan, interview allowance, recruitment fees, and contract minimum directly with the vendor. No price equivalence is established here.
Evidence and exports Checked: 2026-09-24 qualitati.com/accuracy	Run the same pilot in both tools. Check transcript fidelity, source references, editable codes, and export completeness; these have not been benchmarked here.	Run the same pilot in both tools. Check transcript fidelity, source references, editable codes, and export completeness; these have not been benchmarked here.
Privacy and procurement Checked: 2026-09-24 qualitati.com/privacy-policy	Review the privacy policy, DPA, subprocessors, retention, deletion, and data residency for your study. A feature listing does not establish certification or compliance.	Review the privacy policy, DPA, subprocessors, retention, deletion, and data residency for your study. A feature listing does not establish certification or compliance.

Choose Qualitati when…

You need to combine AI interviews with manual review of coding.
You want to budget with published self-serve plans and test with monthly free credits.

Choose Listen Labs when…

Study design, participant recruitment, and AI-moderated interviewing.
Interview-linked deliverables, presentations, and search across past studies and reports.

Frequently asked questions

How should we compare study costs?

Global pricing: 30 free credits each month, non-cumulative. Team: €99/month or €990/year, up to 15 seats and 9,000 shared monthly credits. Add software, recruitment, participant incentives, analysis usage, seats, exports, taxes, and billing period. Request a written quote for anything not included in the published plan.

What should we verify before choosing?

Run the same pilot in both tools. Check transcript fidelity, source references, editable codes, and export completeness; these have not been benchmarked here. Review the privacy policy, DPA, subprocessors, retention, deletion, and data residency for your study. A feature listing does not establish certification or compliance.